Call Centre Agent  
Work Horizon   More jobs from this company

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Job Title:   Call Centre Agent
Category:   Telemarketing
Total Positions:   10
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 50,000 to 80,000 per Month
Apply By:   Jun 2, 2025
     
     
 
Job Description:

Job description

 

You will be responsible for generating leads, executing email marketing campaigns, and conducting cold calls to prospective clients. You will be expected to build and maintain a pipeline of leads, engage with potential customers, and contribute to achieving monthly and quarterly sales targets. The role requires excellent communication skills, a strong understanding of sales processes, and a proactive approach to problem-solving.

Key Responsibilities:

  • Generate leads through cold calling, email outreach, and other sales tactics.
  • Conduct follow-up calls and emails to nurture leads and convert them into qualified sales opportunities.
  • Develop and execute effective email marketing campaigns to engage prospective clients.
  • Identify potential sales opportunities and tailor outreach strategies to meet customer needs.
  • Maintain an up-to-date CRM with detailed records of interactions and sales activities.
  • Meet or exceed daily, weekly, and monthly sales targets and KPIs.
  • Provide feedback and insights on customer preferences, needs, and market trends to help improve the sales strategy.
  • Collaborate with the marketing team to ensure alignment between sales and promotional campaigns.
  • Handle customer inquiries and resolve issues in a professional manner.
  • Ensure that all customer communication is accurate, clear, and customer-centric.

Required Qualifications:

  • Proven experience in sales, lead generation, cold calling, and email marketing.
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and email marketing platforms (e.g., MailChimp, ActiveCampaign) is a plus.
  • Strong communication and interpersonal skills.
  • Goal-oriented with a track record of meeting or exceeding sales targets.
  • Ability to handle rejection and maintain a positive attitude.
  • Self-motivated, with strong organizational and time-management skills.
  • Comfortable working in a fast-paced environment.
  • High school diploma or equivalent required; a degree in marketing, business, or a related field is a plus.

Preferred Skills:

  • Experience with B2B or B2C sales is an advantage.
  • Fluency in both English and Urdu is preferred.

Expected Remuneration:

  • Salary ranging from 60k to 80K basic
  • Uncapped Commission System
  • Incentives on lead generation
  • Fuel Allowance
  • Conveyance for female employees
  • Annual Leaves
  • Gazetted Holidays of Pakistan & Canada
  • Conducive environment
  • Employee of the Month/ Employee of the Quarter (Gifts)
  • Career progression opportunities to Team Lead & Sales Manager
  • 5 Days Working (Mon-Fri)

We encourage female candidates to apply!

Join Us!

If you are ready to take on this exciting challenge and be part of a team that values your contributions, we want to hear from you! Apply now and let's grow together!

Job Type: Full-time

Pay: Rs 60,000.00 - Rs 80,000.00 per month


Company Information
 
Company Name:  Work Horizon
Company Description:
North American Staffing Company is a first and only choice for any employer looking for an employment services agency with great pricing and employees with strong and tested skill sets. North American Staffing Company is committed to Human Resource Excellence and providing the best possible staff for our clients. Our approach allows us to quickly attract candidates with the right skills and capabilities. You’ll find experienced and committed temporary employees tailored for your business.

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