Key Responsibilities:

• Perform bookkeeping and accounting duties, including journal entries, account reconciliations, and financial record keeping.
• Maintain accurate and organized financial records in compliance with audit and tax requirements.
• Ensure compliance with Federal, State, and Local Tax regulations.
• Manage Tax Deposits and Tax Return Filings at the federal and state levels.
• Review tax documents to assess eligibility for tax credits and deductions.
• Stay up to date with U.S. tax legislation and communicate relevant updates.
• Collaborate with the Corporate Department to resolve taxation-related issues and complaints.
• Provide expert customer support regarding tax inquiries, documentation, and software use.
• Guide clients on tax filing deadlines, payment schedules, and refund processes.
• Work cross-functionally to resolve client issues and improve internal processes.

Requirements:

• CA, O,R ACCA Part qualified Preferred
• Fluent in English with excellent written and verbal communication skills.
• Bachelor’s degree in Finance, Accounting, Taxation, or a related field.
• 1-2 years of proven experience in taxation, especially with U.S. tax laws.
• Strong knowledge of tax compliance, labor laws, accounting principles, and document archiving processes.
• Previous experience in customer support within a financial services environment.
• Proficient in ERP systems, MS Office (especially advanced Excel), and Google Docs/Sheets.
• Tech-savvy with familiarity using chatbots and CRM platforms.
• Strong organizational and problem-solving skills.
• Ability to handle multiple tasks, meet deadlines, and work in a fast-paced, team-oriented environment.
• Demonstrated leadership skills and ability to work with minimal supervision.