We are looking for enthusiastic and customer-focused individuals to join our dynamic call center team as Customer Service Representative (CSR). In this role, you will be the first point of contact for our customers, providing top-notch support and solutions via phone calls, emails, and chat.

Responsibilities:

• Handle inbound and outbound customer calls professionally and efficiently
• Resolve customer inquiries, issues, and complaints in a timely manner
• Maintain a high level of product knowledge to offer accurate assistance
• Keep records of all conversations and update customer information in the database
• Meet performance targets related to call quality, response time, and customer satisfaction

Requirements:

• Excellent communication skills in English
• 3 Months Experience 
• Previous call center or customer service experience is a plus

What We Offer:

• Competitive salary with performance-based bonuses
• Professional work environment in Gulberg 2, Lahore
• Friendly and supportive team