Key roles and responsibilities in this role will include:

·      Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technology initiatives.

·      Develop innovative network troubleshooting methods that reduce downtime and lower repair costs, ensure company Office Automation Systems (e.g. Internet, Email, eMeeting facilities, LAN/WAN, Security & Surveillance System etc.) are accessible, secure & available 24X7.

·      Work closely with departmental managers to determine the maintenance and growth needs of the systems & network, especially ERP system, NOC system, RMS/ NMS Systems etc.

·      Monitor changing network technology and deliver a technology update to the executive team.

·      Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis

·      Directs technological roadmap by studying organization goals, strategies, practices, and user projects.

·      Completes projects by coordinating resources and timetables with user departments.

·      Verifies application results by conducting system audits of technologies implemented.

·      Determine the rationale and methods for upgrading company network software programs each time an update is released

·      Maintains quality service by establishing and enforcing organization standards.