Job Title: |
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Client Support Executive |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Karachi |
Gender: |
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Female |
Age: |
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18 to 27 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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Fresh |
Salary Range: |
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PKR 15,000 to 20,000 per Month |
Apply By: |
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Apr 15, 2019 |
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Job Description: |
- Responsible for handling all inbound communications via calls, emails, website chat, facebook chat, Instagram chat and WhatsApp.
- Listening / Handling clients’ complaints, creating Job Order on ERP and forwarding it to the concerned department.
- Follow-up / closure of the complaints of the respective department.
- Coordinating with concerned department ensuring that all queries of clients are being closed on agreed/communicated timelines.
- Follows up with clients to ensure that they are satisfied with the company’s service after successful completion of a job.
- Ensures delivery of excellent service to clients through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires..
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Required Skills: |
strong written and verbal communications skill,•time management and multitasking skills,•Strong communication skills,•Strong follow-up skills |
Company Information |
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Company Name: TAWAKAL NOORANI ASSOCIATE Company Description:
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