· Greet and welcome guests as soon as they arrive at the office
· Answer, screen and forward incoming phone calls
· Ensure reception area is tidy and presentable, with all necessary stationery and material
· Provide basic and accurate information in-person and via phone/email
· Receive, sort and distribute daily mail/deliveries
· Handling queries and complaints via phone, email and general correspondence
· Taking and ensuring messages are passed to the appropriate staff member on a timely basis
· Assisting the HR team with recruitment processes